“Professionalism is the conduct, aims or qualities that characterize or mark a profession or
professional person” -Merriam Webster
A profession: “is a calling requiring specialized knowledge & often long intensive academic preparation”
Professionals are the kind of people others respect and value.
Attributes Of A Professional
Specialized Knowledge
Competency
Honesty and Integrity
Accountability
Self-regulation
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Attributes Of A Professional
Specialized Knowledge
Be passionate: be interested in what you are doing
Make a personal commitment to develop and improve skills. Build expertise
Acquire degrees and certifications
Stay up to date with the industry
Savor the opportunity to learn and grow on daily basis
▪Never be afraid to ask questions: use the information to improve your career.
Be a resource to your colleagues and organization
▪Stay away from office gossip and drama.
Attributes Of A Professional
Competency
Get the Job done: focus on the job and remain productive.
Be reliable and keep promises
Identify and satisfy client’s needs
Do not make excuses; Focus on finding solutions
Be available to work weekend or vacations or overtime
Communicate effectively
Attributes Of A Professional
Honesty And Integrity
Be honest with everyone
Do not compromise your values
Do right even if it means taking a harder road
Be seen as reliable and trustworthy
Be humble & willing to learn from others
Do what you say and what you can do
Respect and acknowledge the talents of your peers
Share your knowledge
Attributes Of A Professional
Accountability
Accountable for your thoughts, words and actions especially once mistakes have been made
Vital element in professionalism
Always be prepared- advance planning, timeliness and attention.
Improve time management and planning skills.
▪Carry notepad with you to write down important tasks/information
Attributes Of A Professional
Self Regulation
Calm or erratic under pressure?
Be calm, have a business like demeanour, help the situation don’t make it worse.
Exhibit a high degree of emotional intelligence (EI)
Show respect to people, regardless of their role or situation.
Be kind and polite
▪“ People do not forget how you make them feel”
Attributes Of A Professional
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What does your appearance say about you?
▪“Dress the way you want to be addressed”
Every job has a dress code, follow the dress code.
Be well groomed: do not look unkempt Pay attention to personal hygiene
First Impressions are important
▪“There is no second chance to make a first impression”
To succeed in the workplace:
Be Passionate
Be Eager
Be a Sponge; be a reader
Invest in yourself: get better on nights and weekends: read and get training
Be Humble,
Be the solution: use your initiative: See the problem and fix it
Be Flexible and adaptable
Be Helpful
Be Punctual: show up on time and even before time
Discover your unique role and what you can contribute
Work hard and stand out: do more than is expected of you
Be a team player.
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